Dispute resolution and international arbitration for technology businesses

In the rapidly evolving technology landscape, disputes can arise at any stage of a software project. 

We specialise in resolving technology sector disputes. Our expert team is dedicated to protecting your interests and ensuring the smooth resolution of conflicts, allowing you to focus on business opportunities, innovation and growth.

Our expertise

  • Comprehensive dispute resolution: Whether you’re facing issues related to project failures, licensing disagreements, procurement challenges, or supply chain disruptions or something else, our team is equipped to handle it all. We offer a full spectrum of dispute resolution services, including risk assessment, negotiated settlements, and alternative dispute resolution methods such as mediation, arbitration, and litigation. Our goal is to resolve disputes efficiently and commercially, minimising disruption to your business.
     
  • Proactive risk management: Preventing disputes before they arise is a key part of our approach. We work with you from the outset to identify potential risks and implement strategies to mitigate them. Our advice on contracts, including drafting and negotiation ensures that your agreements are clear, concise, and designed to protect your interests. By addressing issues early, we help you avoid costly, distracting and time-consuming disputes.
     
  • Specialised industry knowledge: Our team has extensive experience in the technology sector, giving us a deep understanding of the unique challenges and opportunities it presents. We stay up-to-date with the latest industry trends and legal developments, ensuring that our advice is both current and relevant. Whether you’re a technology vendor or user, we have the expertise to support you through any dispute.
     

Examples of our experience

  • Representing a US defence contractor in highly publicised LCIA arbitration proceedings against the UK government in relation to the design and development of a new national security IT system (claims and counterclaims in excess of GBP 1bn).
  • Acting for a leading US technology company in a dispute with a major UK city and its police force relating to the design and development of a new emergency response system.
  • Acting for Pendle Metalwares Limited in its successful claim against Empteezy Limited for infringement of UK design rights, community designs, copyright and for passing off (involving High Court trials on both liability and quantum).
  • Acting for Niche Products Limited in its claim in the Intellectual Property Enterprise Court against MacDermid Offshore Solutions, LLC for malicious falsehood, copyright infringement and breach of confidence.
  • Defending a UK software consultancy against claims of copyright infringement and breach of confidence brought by a software supplier in relation to services provided to a US retailer.
  • Successfully assisting our client engaged in a dispute with a leading telematics provider about service levels not being achieved and charges paid and payable for the provision and installation of devices. We proved that the supplier had failed to perform its contractual obligations and owed our client substantial credits. The supplier had initially alleged our client owed them a further £3m. We avoided litigation, achieved a renegotiation of contract on more favourable terms and obtained a multi-million pound settlement payment for our client. 
  • Instructed by an insurance provider involved in a dispute with a software development company about a £6m contract for the supply of a major new IT system, critical to the supply of its services. There were delays and failures to deliver by the other side. Applying the right strategy we helped our client to achieve a termination of a one-sided and difficult contract and avoid a large claim from the supplier.
  • Successfully defending a specialist online marketing business accused by their client’s competitor of carrying out cyber security attacks against various websites. High Court proceedings were issued. We proved that the allegations against our client were untrue, and achieved a settlement payment at mediation.

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