We recognise the importance of providing a website that is inclusive and available for all user groups.
The following statement applies to: gateleyplc.com
We regularly review and make improvements to the user experience for everyone and apply the relevant accessibility standards to guide our approach.
How compliant are we?
This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are currently partially conformant: some parts of the content do not fully conform to the accessibility standard. However, we also review and make improvements against 2.1 Level AAA guidelines. This website is designed to be compatible with the latest versions of major browsers and assistive technologies.
You should be able to:
- Navigate most of the website using a keyboard. We have provided “skip to main content” links to allow direct access past the navigation menu to the page’s main content.
- Vary the text size and contrast using your device or browser settings. We have checked text and background colour combinations to ensure that the contrast is sufficient and we have also ensured that information is not referenced by colour alone.
- Use screen readers across the website. We have provided appropriate alternative text for images and have added HTML heading elements to represent page structure.
Known accessibility issues
We are aware of the following issues:
- Some pages require zooming and 2D scrolling on small screens.
- Some pages have form controls with insufficient colour contrast with their surroundings.
- Some pages have text with insufficient colour contrast to their background.
- Some pages have the same link text that directs users to different locations.
- Some pages have elements with duplicate IDs.
- Many pages have iframes without titles.
We are actively working to address these issues and improve the overall accessibility of our site.
What we’re doing to improve accessibility
We undertake regular automated and assisted audits of our site using an external, industry-recognised, testing provider to benchmark our current performance and provide areas of non-conformance.
Accessibility checks that are not compliant are included in our development roadmap.
This statement was last reviewed on 27 June 2025.
Third-party content and functionality
We make use of third-party applications that are embedded into our website via an iframe. Wherever possible we ensure these are conformant, in some cases these are not accessible using screen readers.
We welcome your feedback
If you experience any issues accessing parts of this website, or require information in a different format, please contact us:
- Email: digitalteam@gateleyplc.com
- Postal address: One Eleven Edmund Street, Birmingham B3 2HJ